PRIVACY POLICY

We Treat Your Privacy Seriously 

All personal information is treated as strictly confidential to Silk Solar Limited and its affiliates. It will never be sold or bartered or otherwise transferred to a 3rd party, without your express permission. 

This section details what information Silk Solar collects, why it is collected and how that information may be used. 

Collection Of Information 

In order to utilise some aspects of this website, Luxgen Solar Limited may require you to provide a certain amount of information. This includes information required to create an ID (such as your name and email address) and preference information (likes/dislikes). We use this information to provide you with a service or a better online experience. 

To better understand how our customers use this site, we collect and analyse some aggregate information about our site users. This includes such things as what time of day they visit the site, what browser they use and what pages they visit. No personal or other information that may be used to identify you is included in this analysis. 

Silk Solar Limited logs all activity and maintains audit trails of usage of this site. We use this information to detect and prevent fraud and other malicious activities. 

Silk Solar Limited will not send a “spam” or unsolicited email or SMS, nor will Silk Solar Limited provide your details to a third party, unless you have given us permission.

Electronic Communications 

When you register your interest, download a data sheet, call us, or complete an online query in any way on this website, we will retain this information in order to respond to your query and communicate with you. You can update this information at any time or opt out of receiving any further marketing communications. If you become a customer of Silk Solar Limited we will need to continue to contact you to be able to complete an installation.

If you access the Silk Solar Limited website you agree to be bound by the conditions contained in this legal message and further agree that the Courts of the UK shall have exclusive jurisdiction in respect of any dispute arising from this legal message. 

When you visit our website(s) or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website(s). You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

We may discontinue the website(s) at any time and for any reason, without notice. We may change the contents, operation, or features of the website(s) at any time for any reason, without notice. When you contact us regarding our services, your communication with us may be recorded for training and quality purposes. Your communication with us shall be admissible in judicial or administrative proceedings. 

Web Browser Cookies

Our website may use “cookies” to enhance User experience. User’s web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. 

Disclaimer 

Silk Solar Limited assumes no responsibility for the contents of any other websites to which the Silk Solar Limited website has links to. 

To the extent permitted by law, Silk Solar Limited shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in this website. The material contained in this website is a guide only.

Copyright 

The copyright in the material contained in the Silk Solar Limited website belongs to Silk Solar Limited. Except solely for your own personal and non-commercial use no part of this website may be copied, performed in public, broadcast, or adapted without the prior written permission of Silk Solar Limited.

Contacting Us 

If you have any questions about this Privacy Policy, the practices of this site please contact us at hello@silksolar.co.uk.

Last Edited on 05 October 2024.